FANG Refund Policy

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Effective Date: May 29, 2026

Thank you for supporting writers and creators on FANG. FANG is operated by IFO DIGITAL MEDIA, LLC.

This Refund Policy outlines the strict financial parameters governing all virtual currency purchases and digital VIP subscriptions on the FANG platform. By completing any transaction, you explicitly acknowledge and agree to this No-Refund framework.

1. STRICT NO-REFUND POLICY FOR VIRTUAL CURRENCY (COINS)

FANG offers virtual currency ("Coins") used to unlock premium chapters, stories, and features.

Finality of Sale:

All Coin purchases are absolute, permanent, instant, and non-refundable.

No Cash Value:

Coins have no real-world monetary value and cannot be exchanged or redeemed.

Instant Consumption Waiver:

Once Coins are credited to your wallet, the transaction is fully completed and final.

User Error Protection:

No refunds for accidental purchases, unintended chapter unlocks, or lost access due to user negligence.

Exceptional Technical Errors:

If payment is completed but Coins are not delivered due to a system error, contact support@fangapp.io within 48 hours with proof of transaction.

2. DIGITAL VIP SUBSCRIPTION CANCELLATION & BILLING

  • No prorated refunds for partial usage
  • Cancel anytime via Apple, Google Play, Stripe, PayPal, or account settings
  • Deleting the app does not cancel subscriptions
  • Access continues until end of billing cycle

3. ANTI-CHARGEBACK DEFENSE & ACCOUNT TERMINATION

  • Immediate account suspension for chargebacks or disputes
  • Loss of all Coins, bonuses, and reading data
  • Device ID and IP may be blacklisted

4. JURISDICTION-SPECIFIC CONSUMER LAWS

Some regions may enforce different consumer protection laws for digital purchases.

Refund requests for App Store or Google Play purchases must be handled directly by those platforms.

5. POLICY UPDATES

FANG reserves the right to modify this Refund Policy at any time. Continued use of the platform implies acceptance of updates.

6. CORPORATE CONTACT DATA

FANG / IFO DIGITAL MEDIA, LLC

1111B S Governors Ave #52111

Dover, DE 19904

United States

Customer Support: support@fangapp.io

Legal: legal@fangapp.io

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